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About

Who we are, contact us

 

Why Choose eGuest over other VoIP solution providers?  

The answer is simple, lower COSTS, unlimited FLEXIBILITY, professional EXPERTISE and quality SERVICE.


 

 COST

Business Telephone Savings of 40%? YES!

 

Users of award-winning Asterisk® and Switchvox® business phone systems leverage Unified Communications to do more than talk.

 

  • Proven phone savings of 40% - 60% monthly
  • Every feature included with every system, no extra fees
  • Completely Open Source and customizable integration with SalesForce, SugarCRM, Outlook, Google, etc.

 

Why Do Over 1 Million Phone Systems Run Asterisk?

 

Simple, flexible, affordable and OPEN communications.

 

Proven ROI

Proven ROI

Use any phone providers for any of your calling needs

Proven reliability, availability

Proven reliability, availability

Rock-steady and scalable for SMB or Enterprise (failover too!)

Designed <em>your</em> way

Designed your way

Custom communications solutions fit any business process or location

Unlimited customization

Unlimited customization

Open Source-based so you can freely integrate anywhere

Completely standards-based

Completely standards-based

Standards-based design ensures compatibility w/ any device

Every feature is available

Every feature is available

Every telephone feature is included, at no extra cost

 

 


 FLEXIBILITY

What Can Asterisk Do?

A better question is what can't it do? Asterisk is a complete Unified Communications system that can perform any advanced communications function, without the monthly fees to go along. Forget the phone company — your business now has the power to eliminate the phone company.

 IVR / Auto Attendant & ACD

Unlimited usage & intelligence baked right into every system

          

Speech Applications

Multilingual Text-to-Speech and Speech Recognition available

Call Conferencing

Stop paying high usage fees & host your own teleconference

 

Voicemail

Unlimited voicemail boxes, for every function required

 

Call Recording, Whisper, Barge

Powerful Call centre features included, at no extra charge

   

Unified Messaging & Communication

At work, home or on the road, stay seamlessly connected

 

IP PBX

Voice over IP TCO reduction, works simultaneously with PSTN reliability (SIP, T1/E1, Analog)


EXPERTISE

First Class Asterisk Expertise

Engineers at eGuest have experience designing, customizing and deploying mission-critical Voice over IP (VOIP) systems, based on the versatile open source Asterisk PBX, We are experts in customizing & integrating Asterisk with other IT infrastructure. We have even integrated Asterisk with a Dial A Law (DAL) system providing services to all of Alberta. 

 

Our expertise in this area covers all standardized/open communication IP communication technologies, not just VOIP with Asterisk. We can also work with open-source libraries to build custom SIP or XMPP (Jabber) voice, video or chat solutions for you. Or use our experience and expertise in building reliable Linux systems to help with your next project. At competitive costs!

 

EXPERTISE in ASTERISK, VOIP & OPEN SOURCE

Migration to VoIP Asterisk

We put at your disposal all our experience in migrating projects to an Asterisk VoIP system.

Whether for creating a test or a full migration plan, contact us!

                                                   

Custom Development

We can help in the development of custom Asterisk VoIP systems to suit your project and budgetary needs! Integration with your IT infrastructure, developing interfaces tailored to your business software, etc.

Maintenance and Troubleshooting

Have an Asterisk VoIP or SwitchVox system? The original installer is unavailable or not able to perform maintenance?

We offer maintenance services or emergency support on any type of Asterisk, FreePBX, Elastix, Trixbox or SwitchVox VoIP system. Not only VoIP, we can also help with Avaya, Epygi and Nortel based systems?

 

Unified Communications

You want to implement a unified communications solution? eGuest helps you to identify and select a solutions in line with your needs, assemble a model and integrate the solution

 


SERVICE

Our aim is to give all our customers, a positive experience of working with eGuest. If we do this, they will value our work.

We realize that without you, our customer, we would not be where we are today and that thorough and timely service whenever a problem occurs is paramount to our mutual continued success.

Our principles

We want our customers to trust and value the service we provide to them, meeting and exceeding their expectations every time we deal with them.

We go the extra mile to ensure the services and products we offer are consistently excellent, reliable, safe and appropriate. We do our utmost to make it easy for our customers to contact us, dealing speedily and efficiently with their inquiries and concerns, being honest and open and taking personal ownership for solving their problems.

Why it matters

  • Customers have choice and access to information that helps them choose. Our products and services must be consistently excellent in order to give customers confidence in the service we provide.

  • We aim to give customers a lifetime of positive experiences and leave them feeling valued. If we do this, we will please our customers and they will recommend us to others.

 

Contact Us

 Email: 

Phone: 403.451.1400

  •    We received five competing quotes before moving forward with eGuest, and found Martin’s solution was the best combination of service, insight and price!...

    Andy Feltmate, PBS
  •     "I would recommend eGuest to any company looking to improve their telecommunications infrastructure.”...

    Andy Feltmate, PBS